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Patrick Whelan
+447981527230
jobs@whelan-consulting.co.uk
Professional Experience
PROFESSIONAL OVERVIEW:
An experienced Systems Administrator with a proven track record of success within international market sectors. Providing high-level IT support, analysis & administrative control to contribute to building consistently improved business performance. Looking to utilise extensive experience and expertise in a progressive administrations position
Experienced in systems administration, modern methodologies, trouble shooting, project management, design specifications, supplier management, data migration, system backup.
Key client relationships include: Amazon, E-bay, Boeing, Cable & Wireless, NFU, Colt, ONS, Walt Disney, Control Data, London Clearing House, NASA, Lockheed, Northrop, Commerzbank, Bank of America, Dell Computers, SUN, HP, Motorola, Jobsite UK, Miramax, 20th Century Fox, American Express, Marathon Oil, Apache Oil, Merck, GAP, AT&T, Pacific Bell.
CAREER HIGHLIGHTS INCLUDE:
- Improved programs negating need for use of 3rd parties at Commerzbank saving €1m Euros
- Improved Colt IT systems utilising ITIL to improve backup success from 68% to 99%
- Overcame ongoing system problems utilising innovative administrative solutions at Northrop
- Analysed problems caused by incorrect implementation reducing backup time from 2 days to 15 minutes
- Provided solutions for unsupported operating system modifying script to enable completion
- Installed 3 tier web server troubleshooting networking problems using DNS & routing tables
- Ran NetBackup for over 2 months without call out at LCH reducing need for staff to work overtime
EXPERIENCE:
Systems Administration
- Manages all aspects of the company’s’ server applications including backups and maintenance
- Providing support to the core business including remote user and access support
- Reviewing new server solutions and software upgrades to improve overall IT functionality
- Undertaking ongoing annual software audits part of corporate upgrades and development
- Overseeing network upgrades, planning for domains as well as data migration projects
- Responsible for security software reviews and evaluation testing, including supplier liaison
- Appointed to deliver multi site IT infrastructure to support day-to-day operations
- Formulated technical strategies to meet aggressive corporate objectives
- Utilisation of Windows Backup Software to maintain company backups
- Monitored team productivity and achievements against pre-defined objectives
- Responsible for setting up client systems and installations, networks and remote access
- Established and maintained IT standards and routine maintenance procedures
- Evaluated technology and reviewed benefits for deployment into the business
- Specified IT infrastructure requirements and managed several complex projects
- Handled evaluations, quotations and systems specifications, negotiating with external suppliers
- Ensured provision of timely and high-quality services to support 300 users
Service Delivery Management
- Responsible for implementing and maintaining service delivery structure and standards
- Managed and delivered service solutions to ensure services met customer specifications
- Managed 3rd party vendors and suppliers to ensure a high standard in services provided
CAREER HISTORY:
2007 to Present – SENIOR CONSULTANT – Providing bespoke consultancy services
- Provided consultancy services on Sun Microsystems, Symantec, DSP, PickleTec, Lartius & XOR
- Installed IBM 5200 files, SQL Server agents, upgraded NetBackup, Solaris & Windows 2003 web applications & database, web servers, designed & implemented NetBackup infrastructures
2008 to 2008 – SENIOR CONSULTANT/ TEAM LEADER: Walt Disney Corporation (Contract)
- Responsible for coordinating a team of 10 NetBackup Specialists covering the EMEA region
- Administered 10 NetBackup 6.51 master servers providing solutions to various problems
- Responsible for reducing NetBackup problems and error rates to between 0% to 1%
- Wrote Perl Scripts generating backup status reports in HTML pages for NetBackup & Backup.exe
2005 to 2007 – SENIOR CONSULTANT: Colt Telecom
- Responsible for configuring & testing networks having administrative access to all Unix servers
- Coordinated disaster recovery plan configuring NetBackup on Solaris clustered master server
- Responsible for backing up over 700 clients running Linux, Solaris, HP-UX and Windows
- Acknowledged for the provision of solutions to ongoing problems with various backup processes
2004 to 2005 – SENIOR CONSULTANT / TEAM LEADER: London Clearing House (Contract)
- Provided solutions for NetBackup problems necessitating late working / overtime by staff
- Wrote scripts to monitor performance of backups and network providing system solutions
- Responsible for the provision of related performance and configuration information
2004 to 2004 – SENIOR CONSULTANT / TEAM LEADER: Disney Studios (Contract)
- Planned and implemented project upgrade of 14 media servers and one master server
- Managed the tuning of NetBackup processes and systems using SAN & SSO technology
2002 to 2004 – SENIOR CONSULTANT: CrackX
- Installed, upgraded and troubleshooting of NetBackup for key clients throughout Germany
EARLY CAREER INCLUDES:
- Consultancy
- Systems Administrator
- Technical Support
- Programmer
PROFESSIONAL CERTIFICATES:
- Disaster Recovery
- Introduction to Storage Networks
- Network attached Storage Networks
- Firewall Basics
- Linux 101 / 201
- Introduction to XML
- How to Build a Website
EDUCATION & TRAINING QUALIFICATIONS:
- MBA – Technology Management
- Bachelor of Sciences – Business Administration
- Business Management
- Certified NetBackup Support Engineer – Unix
- Certified NetBackup Support engineer - Windows
- NetBackup 6.5 for Windows Technical Assessment
- NetBackup 6.5 for UNIX Technical Assessment
PROFESSIONAL MEMBERSHIPS:
- BCS – British Computer Society
- LOSUG – Open Solaris Users Group
- UKUUG – UK Unix Users Group
PERSONAL:
- References available on request
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